Theories of Performance:Organizational and Service Improvement in the Public Domain
Wydanie: 2010 r.
Dostępność: aktualnie niedostępny
How well do governments do in converting the resources they take from us - like taxes - into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform? In this book, Colin Talbot examines how we can understand this issue of performance in the public services.